Christmas
During the holiday period we are extending our return and exchange policy. Any products purchased from the 5th November 2026 can be returned and exchanged up to and including 12th January 2026.
Literary embroidered knits cannot be returned or exchanged. Deliveries can be longer but are guaranteed before Christmas. You can email us at info@hades-shop.co.uk to get your expected delivery date.
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All products are returned at your own cost and should be returned within 14 days from the date of delivery.
Please email info@hades-shop.co.uk for returns address.
The item(s) should be returned new, unused and with all original HADES tags attached. Returns that have been worn, damaged, washed or altered will not be accepted and will be returned to you at your own expense. All returns must have a note included with the original order number and name of customer.
If you are returning your item from outside the UK please ensure you mark it clearly as a return as we will not be liable for any duties & taxes upon its return. Failure to do so may result in your shipment being returned to you, or any duties & taxes incurred being deducted from your refund.
After the return has been quality checked, a refund will be processed. Please allow 3-5 working days for your refund to be received.
Modify or cancelling orders
Please e-mail info@hades-shop.co.uk
Please email info@hades-shop.co.uk for returns address.
The item(s) should be returned new, unused and with all original HADES tags attached. Returns that have been worn, damaged, washed or altered will not be accepted and will be returned to you at your own expense. All returns must have a note included with the original order number and name of customer.
If you are returning your item from outside the UK please ensure you mark it clearly as a return as we will not be liable for any duties & taxes upon its return. Failure to do so may result in your shipment being returned to you, or any duties & taxes incurred being deducted from your refund.
After the return has been quality checked, a refund will be processed. Please allow 3-5 working days for your refund to be received.
Modify or cancelling orders
Please e-mail info@hades-shop.co.uk