HADES Heritage
Our jumpers are crafted by hand in Hawick, Scotland from pure fibres, and never synthetic fibres. Our ambition is to create knitwear that you will cherish for years. As it becomes clearer and clearer the damage that consumerism is doing to our planet, we are making products which last.
Read more on the heritage and craftsmanship of a HADES knit.
Frequently Asked Questions
How does sizing work?
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Our jumpers's come in a classic style and shape; a relaxed fit, full length sleeves, a crew neck, ribbed cuffs and hem. We recommend opting for your usual size or for a looser, more relaxed style opt for a size up.
Our cardigans are a looser, relaxed fit with cuffed sleeves and hem. We recommend opting for your usual size. The exact measurements are available here.
The Alphabet knits and Carrington cardigan are unisex, however all sizing is currently based on womenswear. 'Joy Division' and 'Through Being Cool' comes in men's and womenswear.
Lambswool and merino styles are different, so make sure to check the sizing guide on each page. The exact measurements are available here.
We've worked hard to offer sizes that work for all shapes and are currently working on expanding our sizes and fits. As we introduce new products, we'll add even more information about product fits and sizes.
How much is postage?
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We're offering free worldwide shipping for a limited time.
How quickly will I receive my order?
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UK- next working day or 4 days
ROW- 1 to 3 days
Orders purchased before 1pm will be dispatched same working day. Orders after 1pm will be dispatched next working day.
Delivery timelines do not include weekends or holidays.
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I'm not based in the UK, will my parcel arrive to me without any issues?
We use DHL for deliveries outside the United Kingdom. All of our shipments leaving the UK will likely spend time in the customs for the country where the shipment arrives. We cannot provide any customs clearance estimates, but in most cases, shipments may spend anywhere from one to three days in customs.
Any customs or import duties are charged once the order reaches its destination country and must be paid by the recipient of the order. Estimated import taxes can be calculated on importcalculator.com
All international orders will receive text tracking. If you have any further questions you can email us on info@hades-shop.co.uk
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What are my payment options?
We accept all major credit and debit cards, as well as Paypal & Apple Pay.
All payments are processed in GBP (£). International prices are converted on all product pages to give you a sense of how our prices convert, all orders are calculated at the most current exchange rate.
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How do I wash my knit?
Dry clean or hand wash only.
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How do I return an item?
We offer refunds and exchanges on all products.Returns must be received within 14 days of the date of delivery from us. All products are returned at your own cost.
Please email info@hades-shop.co.uk for return address.
The refund will be processed as soon as we receive your package. Please allow 3-5 working days for your refund to be received.
To modify or cancel orders please e-mail info@hades-shop.co.uk